Community Liason | Job Description

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The Juntos Community Liaison will manage key communications and organizational social media presence and identify key areas of need and critical relief for our community, while also leveraging resources, community partnerships, and relationships to ensure the well-being and health of our community.

Key priorities for this position include managing casework, leading all public-facing communications on behalf of the organization in response to the COVID-19 pandemic, attending community leadership development meetings, and ensuring our human rights and immigration campaigns are informed by community need and experience. A qualified applicant will have strong local ties, a demonstrated understanding of social media and communications, and willingness to build relationships with community members and coalition partners.

Note: We have created this position as part of our multi-phased organizational response to the ongoing Coronavirus pandemic. The Community Liaison is a remote working position with several aspects of the role happening virtually.

Position Requirements

  • Bilingual in Spanish and English in both reading and writing
  • Willingness to interpret and translate both Spanish and English materials, written and oral
  • Time management and multitasking skills
  • Willingness and ability to build and maintain relationships with community members, youth leaders, and coalition members
  • Experience with one-on-one meeting facilitation and outreach skills in Spanish and English
  • Experience working with communities from diverse ethnic and class backgrounds
  • Understanding of the issues impacting immigrants at the local, state, and national level and how structural or legal barriers can affect immigrant access to healthcare, education, and/or other critical resources
  • Willingness to research and compile information about resources and programs addressing critical needs in our community
  • Management of all social media platforms, coordination of relationships with press, and creation of public facing communications
  • Experience and/or willingness to plan, develop, and execute virtual webinars and info sessions highlighting resources, issues of access, and Q&A with service providers or other partners
  • Willingness to coordinate and manage rapid response share-out of resources to community through social media platforms and other key communication services, as well as all other public facing communications
  • Ability and willingness to serve as support for Lead Organizer with community member meetings and follow-up
  • Ability and willingness to partner with the Office Manager on case inquiries, follow-up with calls and messages, resource tracking and sharing

Position Responsibilities

  • Manage all key social media platforms on behalf of the organization with particular focus on highlighting resources and services available to community on a regular basis
  • Plan and execute a weekly resource share out to Juntos’ community member and hold one-on-one meetings with clients/community members as needed (Virtual until further notice)
  • Coordinate public and accessible educational workshops and events twice every month, as well as publicize sessions with the goal to engage the wider community (Virtual until further notice)
  • Provide resources and referrals to clients and social media audiences 
  • Follow-up with clients to ensure that they received the services needed and have no further questions and track usage of services to identify additional resource connections needed
  • Build and maintain Juntos resource guide with updated information, including specific resources around current public health issues
  • Build and maintain connections with relevant city and national organizations and coordinate partnership efforts that connect community members to resources

Secondary responsibilities

  • Represent Juntos at coalition tables as assigned
  • As needed for campaigns, research and consolidate information regarding legislation and current events related to human rights and immigration rights and proof policy and/or organizational messaging
  • Build and support local campaigns such as the Juntos’ Community Resistance Zones while also sustaining coalition work on a regional and national level
  • Utilize and expand upon existing Juntos curriculum and Know Your Rights resources


Full-time, excellent healthcare benefits, and PTO. Partial cell phone reimbursement provided.

$15-20 hourly rate commensurate with experience. Individuals impacted by Coronavirus pandemic job loss encouraged to apply.

Level of Language Proficiency
Bilingual in Spanish and English, reading and writing with translation ability

Physical office located 600 Washington Ave, 2nd Fl, Unit 18UA, Philadelphia, PA 19147. Position is remote until transition to office deemed responsible and necessary by senior staff and Juntos board. 

How to Apply
Submit a detailed cover letter outlining relevant community work and fluency with social media and/or news communications as well as an updated resume in an email to with “Community Liaison” as the email subject. Applications close on April 22, 2020. No phone calls.